Privacy Policy

Effective from: November 25, 2025

Introduction

TAPP Studio s.r.o. (hereinafter referred to as "we", "us" or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your personal data when using the VisUp service.

Data Controller

The controller of your personal data is:

TAPP Studio s.r.o.
Company ID: 23839074
VAT ID: CZ23839074
Národní třída 3687/42
695 01 Hodonín
Czech Republic

Data We Collect

We collect the following types of personal data:

  • Identification data - email address, name (if provided)
  • Technical data - IP address, browser type, device information
  • Usage data - information about how you use our service, generation history

Processing Purposes

We process your personal data for the following purposes:

  • Providing and operating the VisUp service
  • Managing your user account
  • Communicating with you about the service
  • Improving and developing our services
  • Fulfilling legal obligations

Legal Basis for Processing

  • Contract performance - Processing necessary to provide the service
  • Consent - For marketing communications (if you have given consent)
  • Legitimate interest - For improving services and fraud prevention
  • Legal obligation - To fulfill legal requirements

Data Retention

We retain your personal data for the duration of your account and thereafter for the period necessary to fulfill legal obligations (usually 3 years for accounting purposes). After this period, data is securely deleted.

Data Sharing

We may share your data with:

  • Amazon Web Services (AWS) - cloud service provider
  • Payment service providers (Stripe) - for payment processing
  • Public authorities - if required by law

We never sell your personal data to third parties.

Your Rights

Under GDPR, you have the following rights:

  • Right of access - You can request a copy of your personal data
  • Right to rectification - You can request correction of inaccurate data
  • Right to erasure - You can request deletion of your data
  • Right to restriction - You can request restriction of processing of your data
  • Right to portability - You can request transfer of data to another controller
  • Right to object - You can object to processing
  • Right to withdraw consent - If processing is based on consent, you can withdraw it at any time

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or misuse. We use encryption, secure servers and regularly update our security procedures.

Cookies

We use cookies to ensure website functionality and improve user experience. For more information, see our Cookie Policy.

Changes to This Policy

We may occasionally update this policy. We will notify you of significant changes via email or website notice.

Contact

If you have questions about this policy or processing of your data, contact us:

Email: info@tappstudio.cz

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe that processing of your personal data violates GDPR.

Office for Personal Data Protection (ÚOOÚ)